What is a Physical Health Psychology Service?
We work with people who have different types of health concerns, such as:
- Rheumatoid Arthritis
- Chronic Fatigue Syndrome (also known as myalgic encephalomyelitis, or ME)
- Fibromyalgia
- Multiple Sclerosis
- Epilepsy
- Stroke
- Cancer
- and many others
The aim of our work is to help people adjust to the difficulties posed by their physical health problems. This is done in a number of ways, including helping people learn new skills to be able to adapt to their health, learning strategies to cope with changes in their health and to be able to deal with emotional distress caused by their health.
For example, we help people learn how to cope with being in pain, or help people learn ways of managing anger, anxiety and depression which may be resulting from their physical health problems.
People can begin to feel back in control of their lives by learning strategies which enable them to cope with their difficulties. Psychologists can help you to achieve this as they have a depth of knowledge regarding thoughts, emotions, behaviour and skills to help people cope and / or improve their management of physical health or illness.
Healthcare professionals wishing to refer into the Physical Health Psychology Service should email physicalhealthpsychologyservice
You will be added to the waiting list once we have received your referral and will be contacted as soon as an appointment becomes available. If, in the meantime you require urgent mental health support you can contact Freephone 24/7 Urgent NHS Mental Health Helpline for telephone support, advice and triage on 0808 196 3002 or you can email them on mhsi.
Before your appointment
Although many people see psychologists with regard to specific problems, you may feel unsure or confused about the reason for your appointment, that’s fine. You do not have to come prepared with everything neatly sorted; part of the usefulness of psychology is to help people sort things out.
If you decide not to attend
Please let us know as soon as possible if you cannot attend or do not need the appointment. We do not over-book our clinics, therefore, it is very important that you let us know so that we can offer your appointment to someone else.
Please see our leaflet on missed appointments for further information on not attending or cancelling appointments.
Your appointment
You will usually be seen in an outpatient clinic, day unit, or while you are a patient in hospital. You will usually be seen alone, but you can involve other people such as your partner / family if you want to. The appointment lasts approximately one hour.
During the appointment feel free to ask as many questions as you like. We want you to feel fully informed and relaxed.
At the end of the assessment (which may take one or two sessions), you and the psychologist will agree together whether to have more sessions and if psychology can be of use to you. You will be given a therapy plan summarising what you have agreed.
The discussion in the session is confidential, with the exception of a few, very specific circumstances. Psychologists are only allowed to disclose confidential information if it is believed to be in your best interest in order to protect you from potential harm or if it is to protect other people from potential harm. The psychologist will discuss this with you if they felt they needed to disclose confidential information to another professional.
Because psychology input can involve discussing difficult experiences and feelings, some people can find that they may feel more upset when attending sessions. If you or the psychologist feels that you may need extra support or help in between your appointments then they will discuss with you how to access help. You can call the department or your GP or you will be given details of other services including those that are available 24 hours per day.
Follow up
If you see a psychologist several times, your contact will involve primarily talking about your problem and gaining an understanding of what is / has been happening. Although the psychologist may suggest some approaches, the aim is for you to understand and find the way that suits you best. There is no set number of sessions, however, input cannot go on indefinitely and will be reviewed between you and the psychologist on a regular basis.
Sometimes the psychologist will suggest that other professionals become involved as well; again, this will only be done if you agree on it together.
Ending
Usually, the contact will end when agreed by you and the psychologist. Seeing a psychologist is totally voluntary; you can end the contact whenever you like, but it would be helpful to discuss this with your psychologist first, or notify him / her. At the end of your contact the psychologist will again write to your referrer to inform him / her that the sessions have ceased.
You will be involved in the process of your treatment programme and access to your records will be available in line with current legislation, ask your psychologist for more details. You will be asked if you would like a copy of the letters sent to your GP and / or referrer.
The Patient Advice and Liaison Service (PALS) offers confidential advice and support, together with information on different NHS services. They will listen to your concerns and try to sort out any problems on your behalf to reach a speedy and satisfactory conclusion.
Dr Nita Baker, Consultant Clinical Neuropsychologist
My name is Dr Nita Baker. I am the Professional Lead and a Chartered Consultant Clinical Psychologist & Neuropsychologist.
I work with a wide range of referrals that come into the service - with people with various neurological conditions, pain related conditions, chronic fatigue syndrome, conditions such as functional neurological disorder and people who have breast cancer as well as completing assessments with people waiting for mastectomy.
I use a variety of therapeutic approaches including Acceptance & Commitment Therapy (ACT), Compassion-Focussed Therapy (CFT), solution-focussed brief therapy and systemic approaches as well as Eye Movement Desensitisation and Reprocessing (EMDR) Therapy. Alongside this, I have completed training in clinical neuropsychology and on the Specialist Register of Clinical Neuropsychologists.
Dr Jessica Poole, Clinical Psychologist
My name is Jessica. I am a Clinical Psychologist and I completed my training at Staffordshire University. In the Physical Health Psychology Speciality I work with people with neurological conditions, CFS/ME, Fibromyalgia and other pain conditions. I use a range of therapeutic models, including Acceptance and Commitment Therapy (ACT) and Compassion Focused Therapy (CFT), to help individuals experiencing distress associated with their physical health condition to lead a more meaningful and fulfilling life.
Dr Chris Cutler, Clinical Psychologist
I graduated as a Clinical Psychologist in 2009 from Leicester University. My main interest has been in physical health psychology following having a year long placement during training, and have subsequently working in this specialty since qualifying. Between 2008 and 2013 I worked primarily with chronic pain, helping run the pain management programme at Leicester General Hospital. I also had experience working with other health conditions, such as renal failure. Since starting work with MPFT my focus has been a mixture of supporting people with cancer, and palliative care. In addition I have also been linked in with Queen’s Hospital, Burton, offering therapy as well as training to staff around traumatic experiences in IPU.
I use a range of therapeutic techniques including cognitive behavioural approaches, but I have a special interest in Personal Construct Psychology which I have found a useful approach in supporting patients to adapt to changes brought by physical health conditions.
Dr Alice Flint, Clinical Psychologist
I qualified as a Clinical Psychologist in 2016 from the University of Leeds and I have worked in the Physical Health Psychology Service since then. I work with people with a range of physical health conditions including neurological conditions, pain and chronic fatigue syndrome (CFS). I have an interest in working with trauma and now also work within the Post Critical Care Service. I aim to help people to live well and continue with their valued activities and goals alongside their physical health problems. My main therapeutic approaches draw on Acceptance and Commitment Therapy (ACT), Compassion Focussed Therapy (CFT), Cognitive Behavioural Therapy (CBT) and Eye Movement Desensitisation and Reprocessing (EMDR) Therapy.
Dr Jo Woolliscroft, Senior Clinical Psychologist / Systemic Practitioner
Hello, my name is Jo. I have worked in clinical health psychology in the NHS since qualifying as a clinical psychologist in 2003. I previously worked as a qualified nurse, and it was through these experiences that I became interested in the emotional impact of changes in health. I have gained a range of experiences working alongside adults often living with a number of health conditions, including cancer, cystic fibrosis, conditions which result in chronic pain and chronic fatigue. Until 2016 I also worked as a member of a systemic family therapy team in adult mental health psychology.
I work collaboratively with clients and their wider network to help them create meaningful change, to improve their quality of life and emotional wellbeing. Therapeutic approaches include Acceptance and Commitment Therapy (ACT), mindfulness, systemic and Eye Movement Desensitisation and Reprocessing (EMDR) therapy. Additional training includes completing a Post Graduate Diploma in Systemic Practice to become a Systemic Practitioner. I also see clients as part of the risk reducing mastectomy pathway, conducting pre-surgery psychological assessments.
Parneet Purewal, Counselling Psychologist
Hello my name is Parneet, I have worked in Physical Health Psychology services since qualifying as a Counselling Psychologist in 2005. I have worked with people with a range of different health issues, including Chronic Fatigue Syndrome, Chronic Pain, Cancer, Palliative care, Respiratory issues, Renal issues, and those admitted to Intensive care. I strive to work with people to help them identify and work towards their goals taking into account the impact of their health issues. The main therapeutic approaches I work with include Cognitive Behavioural Therapy and Acceptance and Commitment Therapy.
Amanda Colbourne, Personal Senior Secretary
I am a qualified Medical Secretary and have an AMSPAR diploma. I have worked for MPFT for 22 years. I have worked in the Physical Health Psychology Service for the last 8 years and work one day a week, on a Monday. I work alongside two colleagues and between us we cover all administrative duties.
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