The spectrum of care we offer includes:
As you scroll down the page you will find informative videos and details about how services can be accessed.
MPFT has played a key role in the introduction of Primary Care based Mental Health Practitioners. This has enabled people to have their needs assessed by a trained mental health professional at their own GP surgery. This direct route helps reduce waiting times and allows people to be seen in a familiar environment. To help explain how this works we have a short video about Mental Health Practitioners in Primary Care.
Service users are supported to access a range of services, interventions and resources to meet the identified needs, these include mental health services, voluntary and community services and social support which can help address the underlying causes or challenges contributing to those needs.
One of the services people can be supported to access is NHS Talking Therapies. Formerly known as IAPT, Talking Therapy offers a range of psychological interventions tailored to the individual's needs.
Interventions are agreed collaboratively with people to ensure options are explored and will meet people’s individual needs.
The MPFT website has links to a range of local and online resources.
Every Mind Matters has a range of ideas to help boost your mental health.
Serious Mental Illnesses are usually treated in Secondary Care Services. These include anxiety disorders, mood disorders, psychosis, and other complex mental health conditions which significantly impact the daily lives of service users.
Secondary Care includes services for ADHD & Autism, Older Adults and Dementia Services, Early Intervention, and Intensive Life Skills. We also have range of partner providers and voluntary sector organisations. These partner providers offer support with the wider aspects that impact mental well-being, such as housing, financial well-being support and lifestyle services. We have a useful video about our partner providers if you'd like more information.
Within Secondary Care, 6 Integrated Mental Health Teams provide assessment, intervention, and treatments. These teams receive referrals from GPs and other organisations, including self-referrals into our Mental Health and Social Inclusion Hub.
Integrated Mental Health Teams are made up of:
Inpatient Units or Wards offer round the clock care for individuals experiencing acute mental health difficulties. Our wards are equipped with the necessary resources to provide a safe environment for service users. Dedicated teams of professionals deliver comprehensive care tailored to an individual's needs. We work with service users to use their voice in creating tailored care plans, helping them work towards agreed goals. The length of time a service user spends on a ward will depend on their individual needs and wellbeing. We aim to treat and discharge patients as soon as possible as we understand that recovery is often best achieved in a home environment. Specialist discharge teams are on hand to continue to support a patient after they leave a ward to ensure their ongoing recovery.
We also have specialist inpatient facilities including:
Inpatient services are continuously improved, through co-production with people who have lived experience. To find out more about how we use coproduction to improve services e-mail: mh-transformation
MPFT provides urgent mental health care in South Staffordshire 24 hours a day, 7 days a week.
We have facilities such as the 136 suite, where service users are assessed under the mental health act. Following assessment by our team a suitable course of action will be decided.
Emergency and Urgent Care Services include a range of alternatives to A & E and admission to hospital:
If you are experiencing a mental health crisis (something that makes you feel unsafe, distressed, or worried about your mental health), you can now get help by calling NHS 111 and selecting the mental health option (option 2).
Alternatively, you can contact MPFT’s 24/7 urgent mental health helpline: 0808 196 3002 or email: mhsi.staffordshire@mpft.nhs.uk (Mental Health & Social Inclusion Hub - formerly the Access Team)
Call 999 - if you are worried about yours or someone else’s immediate safety, have thoughts about hurting yourself or other people, or do not feel you can keep yourself or someone else safe.
Mental health support and advice is available from the websites and support lines featured in the slider below.
Call 116 123 (24 hours a day, every day)
Confidential and non-judgemental emotional support whenever you need someone to talk to.
Call 0300 304 7000 (4pm-10pm, every day)
Practical information, crisis care and emotional support to anybody affected by mental health problems.
Call 0808 800 2234
6pm - 2am weekdays, 2pm - 2am weekends
Offering emotional support for people concerned about their mental health or that of someone they know.
