Contact information

Children and Families Single Point of Access (CaFSPA)

The CaFSPA, often referred to as the hub, is a central point of contact for Staffordshire families and young people:

Freephone 0808 178 0611 (option 1)

ChatHealth Text Messaging Service
Parents/ Carers text: 07520 615722
For young people living in Staffordshire, text 07520 615721

Stoke-on-Trent 0-19 Hub

Covering all localities in Stoke-on-Trent

Freephone 0808 178 3374

ChatHealth Text Messaging Service
Parents/ Carers text: 07312 277161
For young people living in Stoke-on-Trent, text 07520 615723

We have a personalised section just for you! Why not take a look at the Health for Teens website, which introduces a new and different way for you to learn about your health. There are links for your area, where you can explore all the services available to you in Staffordshire and Stoke-on-Trent.

Have a read about our privacy and confidentiality policy and see how we keep your information safe:

You can contact your School Nurse in a number of ways:

Mobile phone graphic Telephone your local hub:

  • For all areas of Stoke-on-Trent telephone Freephone 0808 178 3374
  • For the remaining areas of Staffordshire telephone Freephone 0808 178 0611

We are open Monday to Friday, 9am - 5pm, except Bank Holidays.

 

ChatHealth logo Text your School Nurse through our confidential text messaging service for 11-19 year olds:

  • If you live in Stoke-on-Trent text: 07520 615723
  • If you live in Staffordshire text: 07520 615721

ChatHealth is a text message service to ask for health and wellbeing advice and is available between 9am - 5pm, Monday to Friday. Outside of these times, anyone who texts the service receives a message explaining where to get help if their question is urgent, and when they can expect a response.

Graphic of two people talking Talk to your School Nurse at your school drop in: