Contact information

Children and Families Single Point of Access (CaFSPA)

The CaFSPA, often referred to as the hub, is a central point of contact for Staffordshire families and young people:

Freephone 0808 178 0611 (option 1)

ChatHealth Text Messaging Service
Parents/ Carers text: 07520 615722
For young people living in Staffordshire, text 07520 615721

The Families Health and Wellbeing 0-19 service is the integrated Health Visiting and School Nursing service for Staffordshire.

The service is made up of the universal team, strengthening families team and specialist roles. In addition, our School Training Team are able to offer virtual awareness sessions to school staff on a variety of subjects - see the 'School Training Team' section below for further details.

To find out more about the individual roles visit our Meet the Team section on the Staffordshire clinics/ service page.

Families Health and Wellbeing Service HubAll families will be offered:

  • An antenatal contact from the Health Visiting team
  • A new birth visit at home
  • A 6 week development review in clinic
  • A 9-12 month development review
  • A 2 -2.5 year development review - If the child is in a child care setting they will also receive a progress review which is completed by the setting.  Further information can be found by following the link: 2 year integrated review - Staffordshire County Council
  • Reception health e-leaflet
  • Weight and measurement for children in reception and year 6 as part of the National Child Measurement Programme.

Families requiring extra support will have a named Health Visitor or School Nurse from the strengthening families team.

Parents and young people can refer themselves to our services by calling their local Hub (see Contact Information). They can also access our service by texting ChatHealth (please see the relevant numbers to text via Contact Information), or by attending one of our drop ins via Drop in schedule (5-19) - Staffordshire, or our Well baby clinics - Staffordshire.