Contact information

Children and Families Single Point of Access (CaFSPA)

The CaFSPA, often referred to as the hub, is a central point of contact for Staffordshire families and young people:


Freephone 0808 178 0611 (option 1)

ChatHealth Text Messaging Service
Parents/ Carers text: 07520 615722
For young people living in Staffordshire, text 07520 615721

Stoke-on-Trent 0-19 Hub

Covering all localities in Stoke-on-Trent

Freephone 0808 178 3374

ChatHealth Text Messaging Service
Parents/ Carers text: 07312 277161
For young people living in Stoke-on-Trent, text 07520 615723

Each section includes further service information and relevant referral forms and resources:

  • Staffordshire County Council for information on the Families' Health and Wellbeing service (0-19) for parents/carers and young people in Staffordshire; alongside information on the Schools Training Team for the county.
  • Stoke-on-Trent City Council for information on the Integrated 0-19 Health Visiting and School Nursing Service for parents and young people in Stoke-on-Trent; alongside information on the Schools Training Team for the city.
  • Staffordshire non-profit organisation training