Emergency Help

Other urgent mental health support

• SANEline – This is a national out of hours mental health helpline. It offers specialist emotional support, guidance, and information to anyone affected by mental illness, including family, friends and carers. They are open every day from 4pm – 10pm on 0300 304 7000. They can also be contacted via email support@sane.org.uk; however, there is normally a 72-hour turnaround time for replies.

• Samaritans – Available 24 hours a day 365 days a year by calling 116 123 (free from any phone)

• National Suicide Prevention Helpline UK – Available on 0800 689 5652 (6pm – midnight every day)

• CALM – Available on 0800 58 58 58 (5pm – midnight every day). They also have a webchat service

• Papyrus Hopeline UK – Available to under 35 year olds, struggling with suicidal feelings or concerns about a young person who might be struggling, on 0800 068 4141 (24 hours, 7 days a week) or text 07786 209 697. 

• Nightline - Students can look on the Nightline website to see if their university or college offers a night-time listening service. Nightline phone operators are all students too.

• Switchboard - Available to people who identify as gay, lesbian, bisexual or transgender, on 0300 330 0630 (10am–10pm every day) or via their webchat service. Phone operators all identify as LGBT+. 

• Cruse - the UK’s leading bereavement charity; provides a helpline run by trained bereavement volunteers, who offer emotional support to anyone affected by grief. Call 0808 808 1677 (Monday to Friday, 9.30am-3pm).

• Childline - a free, private, and confidential service where young people can talk about anything. Calls are free and confidential. Calls are not recorded, and their number won't show up on any phone bills. Call 0800 1111 (24 hours a day, every day).

Already in contact with mental health services?

If you are already receiving mental health support from our services, the first point of contact should be your named worker. Your care plan and any clinical letters will contain information on how to contact them. If they are not available, ask to speak to the clinician on duty.

Alternatively, you can also seek support from your GP.