SSHIS
South Staffordshire and Shropshire Health Informatics Service (SSHIS) is a shared IT service for several organisations and is hosted by MPFT.
We offer a comprehensive range of Information Technology and Telecommunications services to help you do your job in the most effective and efficient way. We provide the following:
- IT Service Desk
- Network and Systems
- User Administration
- IT Product Catalogue
- Data Warehousing
How do I log a call?
The easiest way to log a call is via the online SMT portal. Look for the shortcut on your desktop.
Please note, you must be on our network in order to access this link. If you can’t access a computer, please call 0300 303 1673.
IT Training
Training is delivered over Microsoft Teams on Clinical Systems, Microsoft Applications and other Trust systems. Visit our intranet site to find information, advice on how to get access, training available, SOPs, user guides, videos and where to go for support.
Multi-Factor Authentication
To ensure that all our Windows accounts are secure, we use Multi-Factor Authentication (MFA). MFA is a process that requires you to provide two or more forms of authentication to gain access to an application or online account.
This means, as well as typing in a password, every now and then you will need to approve the device you are working on from another device known to you - via text message (Personal or Work mobile) or Microsoft Authentication App. We encourage all staff to set up the Authentication app on two devices or add an email as an additional authentication method.
Click here for information on how to secure your account by setting up more than one MFA method.
Click here for the full guide of how to setup Microsoft Authenticator.