The term healthcare support worker (HCSW) is an umbrella term which covers a variety of health and care support roles, including healthcare assistant (HCA), nursing assistant, theatre support worker, maternity support worker and more.
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Healthcare support workers play a vital role in providing excellent care to patients across all NHS care settings including hospital wards and community for both adult and children services. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc. They may also support the registered professional in planning and implementing programmes of patient care and taking observations of patients, including temperature, pulse, respiration and weight.
The HCSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates, midwives, AHPs and even Psychologists.
Vacancies available in:
*Based on full time hours – 37.5
** Bank holidays to be taken in lieu where applicable.
Generally there are four different shifts starting from 7am: Early shift (7.5 hours), Late shift (7.5 hours), Day shift (12.5 hours) or Night shift (12.5 hours) you may be asked to work a pattern of these over a set period and your pattern of work could vary each week for those in permanent employment.
Please note that shift patterns may vary dependent on service.
Typical duties of a healthcare support worker role may include the following:
This not an exhaustive list and will vary depending on the service you work.
Meet Tam, Healthcare Support Worker
Find out what Tam has to say about working at the Redwoods Centre in Shrewsbury:
"I am fortunate to work for MPFT. It's a progressive Trust and I have been successful in my application to upskill from being a Phlebotomist to a Healthcare Support Worker to support winter pressures. I have been supported by clinical leads, the senior team and my colleagues to achieve my new skills and knowledge and I am keen to develop further."
"Although I had just started my role with MPFT, I was astonished that my managers were equally as excited about my professional development as I was. The support I have received from every single member of staff has been exemplary and I am so grateful to be a part of such a hardworking and patient focussed team."
