‘When you go out into the workplace, you should be looking for things that you can do for your people there. You’ve got no business in the workplace if you’re just there to be there. You’ve got to be looking for changes you can make for the benefit of the people who are working there.’
- Taiichi Ohno
Training Overview
Would you like to understand why the Trust is embracing 'Lean'? Do you want to see how you can improve processes in your service in order to enhance our Service Users' experience in the Trust? Do you want to be part of the Trust Quality Improvement programme and have a say in what we focus on?
If the answer is 'yes' to any of the above, then this course has been designed to meet your needs.
The aim of 1st Steps training is to provide you with awareness and understanding of the Trust's approach to Lean and the modules that will help facilitate process improvement. This is a foundation level of training and provides you with an overview of the essentials for continuous process improvement.
What the training will cover?
Throughout this training you will:
- Be introduced to Lean using the Virginia Mason Production System (VMPS) model
- Understand the basic concepts of Lean
- Understand the framework of our Lean/Quality Improvement model
- Understand how to make process improvement in a controlled manner
Target audience
Open to all bands/grades in both clinical and non-clinical teams.
Duration
3 hours 15 minutes (Virtual training delivery)
Some of the topics covered are:
- 5S
- Visual Control
- Set up Reduction
- Mistake Proofing
- Continuous Flow
Will I receive an accreditation?
No associated academic credit, however a Certificate of Attendance will be presented to you at the end of the course. You will also be awarded with 'QI Academy Member' status.
How to apply
In the first instance, discuss with your Line Manager. After the discussion, email the Quality Improvement Team at qit@mpft.nhs.uk. The Team will then contact you with a schedule of available dates.
We welcome applications from teams as well as individuals, and we can deliver the training across all our Trust locations.
Training Overview
As a leader in the organisation do you want to be able to support your team to embrace Lean to improve processes in your service? Are you keen to lead on a project within your own work area in order to enhance service users' experience? Do you want to be part of the Trust Quality Improvement Programme and have a say in what we focus on? If the answer is 'yes' to the above, then this course is for you!
The aim of the LQI training is to provide you with the tools/knowledge and skills to support your team in implementing improvements using the Trust's approach to Lean. This level of training will provide you with the tools and skills to be able to make improvements within your own area and to support your team to be able to continuously improve processes.
What the training will cover?
Throughout this training you will:
- Be introduced to Lean using the Virginia Mason Production System (VMPS) model
- Explore the context and influences upon the changing health and social care environment and the importance of efficiency and quality improvements
- Analyse and evaluate lean production and improvement methods
- Undertake a project within your own area with the support of a Certified Leader in VMPS using lean methods to improve an area of their service, implement the service improvement project, and evaluate and report on the success of the project, ensuring continued sustainability.
Target audience
Any Leader/Manager who is passionate about making change happen.
Duration and number of study days
Eight half-day sessions held over five weeks. (Virtual training delivery)
Will I receive an accreditation?
No associated academic credit, however a Certificate of Attendance will be presented to you at the end of the course. Additionally upon reporting out at 90 days with sustained improvements, you will be awarded with 'QI Academy Fellow' Status.
Prerequisite
Completion of First Steps Training.
How to apply
In the first instance discuss with your Line Manager. After the discussion, email the Quality Improvement Team at qit@mpft.nhs.uk to register your expression of interest. You will then be contacted when applications are open for the next available cohort.
You will require the support of a Sponsor from your Directorate, usually a Director, Head of Operations or Clinical Director. You will also be assigned a mentor for the duration of the training and project completion, a Certified Leader from the Trust.
Training Overview
The aim of the Certified Leader training is to provide you with an in-depth understanding of tools and techniques to remove waste from processes, increasing quality and adding value from a service user perspective. This training approach is training leaders to be teachers.
Target audience
Primarily, Senior Leaders such as Heads of Operations, Clinicians, Senior Managers, Clinical and Associate Directors.
Duration and number of study days
6 Days (4 days taught as 2 day sessions, followed by 1 day review and 1 day 'module marathon' assessment) over four months.
Will I receive an accreditation?
Certification that needs to be re-certified every year in order to maintain the status of Certified Leader.
How to apply
Speak in the first instance to your line manager and a Certified Leader from your Directorate, usually a Director, Head of Operations or Clinical Director. This course runs once per year, with a maximum cohort of 10.