Questions include understanding how long families have waited from referral to their first appointment, and the importance of environmental factors such as distance and parking availability when attending appointments.
The survey will run until Sunday, June 20. It is being promoted through the websites of the CCGs concerned, as well as on social media.
The CCGs leading this survey and engagement are Cannock Chase CCG, East Staffordshire CCG, South East Staffordshire and Seisdon Peninsula CCG and Stafford and Surrounds CCG.
“We want to gain information and views from as many people as possible and as wide a range as possible in terms of how they come into contact with CAMHS,” said Josephine Bullock, Strategic Commissioning Manager for the Staffordshire and Stoke-on-Trent CCGs.
“We believe the best people to tell us how services could be improved are the users of those services. We are genuinely interested in hearing what people have to say.”
Following closure of the survey, the responses will be analysed and a report written. This will be used to help shape the service in the future.