An evaluation from all of our engagement approaches, plus the guidance from national strategies are broken up into these 15 thematic areas, where it is described what our ambitions and plans are. These themes are covered in more detail later in the strategy.
- Choice and Access - Access and management of own care record. Self-referral, self-booked appointments. Digital consent and electronic forms
- Wellbeing and Prevention - Improving prevention, treatment and promoting sustained behaviour changes in everyday living. Wellbeing through wearable technology
- Digital Inclusion and Equalities - Provision of equipment to service users and accessible systems
- Digital Skills and Confidence - Systems and guides designed for simplicity
- Communications and Awareness of New Systems - Peer support and learning through digital champions and networks
- Remote Care and Monitoring - Telemedicine, digital therapeutics and digitally enabled interventions apps
- Connectivity, Performance and Security - Reliability and upgraded equipment
- Data and Information - Self-service performance dashboards
- Service User and Carer Engagement - Processes, surveys and acting on feedback
- Workflow Processes and Paperless Operations - Improving efficiencies through systems development and digitisation
- Remote and Agile Working - Community access to records and supporting a flexible workforce
- Integrated Care Systems (ICSs) and a Single Care Plan - For complete care across all health, social care, 3rd sector
- Estates and Digital - Enhancing our premises through digital technologies and connected devices
- Strategic Partnerships and Customer Focus - Improving outcomes for our service user and staff through our suppliers
- Innovation - Virtual Reality (VR), Big data research, Artificial Intelligence triage and smart devices